10 Internet Safety Tips

Beware of impostors.  Someone might send you an email pretending to be connected with a business or create a Web site that looks just like that of the well-known company or charitable organization.  If you experience doubt, find another way to contact the legitimate business or charity and ask.

Keyboard-with-handcuffsBeware of “dangerous downloads.” Use care when downloading files from the Internet and installing programs. Install and frequently update anti-virus software.

Be careful about providing personal information online.  Don’t provide your credit card or personal number unless you have initiated the first contact.

Be cautious about unsolicited emails.  Unsolicited emails are often fraudulent.  If you are familiar with the company or charity that sent you the email and you don’t want to receive further messages, send a reply asking to be removed from the email list.  However, responding to unfamiliarsenders may simply verify that yours is a working email address and will result in even more unwanted messages from strangers.  The best approach is to not respond and delete.

Be consumer smart.  If the seller or charity is unfamiliar, research the prospective seller carefully.

Be consumer smart.  Always pay your online purchases by credit cards because you can dispute the charges if you never receive the goods or the offer was misrepresented.  Alternatively, some online auction Web sites will offer escrow services (for a small fee) that will guarantee the delivery of the ordered goods before releasing your payment to the seller.

Be consumer smart.  Resist pressure.  Legitimate companies will be happy to give you time to make a decision.  It’s probably a scam if they demand that you act immediately or won’t take “NO” for an answer.

Be consumer smart.  Legitimate seller will give you all the details about the products or services, the total price, the delivery time, the refund and cancellation policies and the terms of the warranty.

Be consumer smart.  Look for information about how complaints are handled.  If can be difficult to resolve complaints, especially if the seller or charity is located in another country.

Beware that no complaint is not a guarantee of legitimacy.  Fraudulent operators, especially internet impostors, open and close quickly; so the fact that no one has made a complaint yet doesn’t mean that the seller or charity is legitimate.  You still need to be consumer smart and do proper research.

To book a Rotary ABCs of Fraud presentation call 902 460 8786


e-mail: info@stopfraudns.ca

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